PRIVACY POLICY

We collect personal and non-personal information that you voluntarily provide through our website, including your name, email, and any other details you provide during transactions or contact. Additionally, we may collect technical information, such as IP addresses, browser types, session data, and browsing behaviour on our site.

We gather information through interactions on our website, such as forms, cookies, and transactions. We also collect data from any direct communications with us, including email and phone calls.

• To provide and improve our services

• To personalise your experience

• To communicate regarding updates, offers, or customer support

• To comply with legal obligations (including GDPR, Australian Privacy Act, and global laws)

• To track performance and user behaviour for analytics

Your data is stored on secure servers provided by our web host (Wix.com) and adheres to industry security standards, such as PCI-DSS for payment processing. We implement robust security measures to protect your data from breaches or unauthorised access.

We do not sell, trade, or rent your personal information. We may share data with trusted third parties, such as service providers, only when necessary to perform our business functions (e.g., payment gateways, marketing platforms). These providers are subject to stringent privacy and security obligations.

To provide our services, we may transfer your data outside Australia, including to countries with differing data protection laws. All transfers will comply with the GDPR (for EU users) and any applicable international data privacy standards.

We use essential and functional cookies to enhance user experience and site performance. Our website also employs third-party tracking tools, such as Google Analytics, to monitor user interactions. You may opt-out of certain cookies by adjusting your browser settings or using tools like Google's opt-out feature.

As per the Australian Privacy Act and global privacy laws such as the GDPR, you have the right to access, correct, delete, or limit the use of your personal information. If you wish to exercise these rights or withdraw your consent, please contact us at "admin@thewrite.agency."

We may contact you via email, phone, or post to notify you of updates, promotions, or important service-related matters. You may unsubscribe or adjust your communication preferences at any time.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

We reserve the right to update this Privacy Policy at any time. Any significant changes will be communicated via this page. Please review it periodically.

For any privacy-related concerns or requests, feel free to contact us at "admin@thewrite.agency."